Privacy Policy

Last Updated: 28 October 2024

1. Who We Are / Data Controller

Open Record SA (Pty) Ltd operates this digital news platform under registration number 2021/987654/07. We act as the responsible party (data controller) under the Protection of Personal Information Act No. 4 of 2013 (POPIA) for South Africa.

Business Name: Open Record SA (Pty) Ltd
Physical Address: 150 Rivonia Rd, Sandown, Sandton, 2031, South Africa
Email Address: [email protected]
Phone: +27 11 883 7199

2. Scope of Application

This policy details how we process user data gathered through direct inputs, interactive forms, subscription choices, or automated analytic browser systems while operating our network.

3. Data Collection Mechanisms

We process three structural categories of reader information:

Information Provided Directly: Names, email addresses, contact details, and any message content submitted through secure web forms.
Information Collected Automatically: IP addresses, browser configurations, active viewing patterns, visit times, and operational cookies.
Third Party Insights: Anonymous tracking datasets provided by analytic tools.

4. Legal Processing Matrix

Under POPIA Section 11, we manage data according to specified legal parameters:

Processing Goal	Data Range	POPIA Legal Grounds
Delivering Newsletter Services	Email address	Consent of the data subject
Managing Inquiries & Tips	Name, email, phone, secure message text	Legitimate interest of the responsible party
Analyzing Network Use	IP logs, cookies, viewing times	Consent / Continuous systemic improvements

5. Consent Management & Google Consent Mode v2

Our platform employs Google Consent Mode v2 to respect user choices. Until you grant analytical and promotional consent via the cookie management banner, all relevant trackers are set to "denied" by default.

6. Data Transfers

We do not lease, trade, or transfer your personal details to third-party advertisers. Information is only processed by secure hosting partners and analytics providers who support our core services under strict POPI agreements.

7. Cross-border Transfers

When storing records on cloud servers outside South Africa, we enforce Section 72 of POPIA to guarantee that secondary hosts maintain privacy standards equivalent to our national laws.

8. Data Retention

We hold personal information only while needed to fulfill our newsletter subscriptions, process user inquiries, or satisfy South African legal requirements.

9. User Rights

You have the right to access, correct, or request the deletion of your personal details, or object to processing under POPIA. If you believe your data has been handled incorrectly, you can lodge a complaint with the Information Regulator of South Africa (JD House, 27 Stiemens Street, Braamfontein, Johannesburg; email: [email protected]).

10. Child Privacy Protocols

Under Section 34 of POPIA, we do not knowingly collect personal details from children under 18 years of age without explicit guardian consent.